# WhatsApp Business Greeting Message Examples & Best Practices Published: 2022-08-22 Tags: crm, template messages, D2C for whatsApp, #whatstoolapi, #whatstool, #whatsappapi, whatstool business, whatsapp cloud api, whatstool business api, multiple agents, whatsapp marketing, whatsapp api, whatstool business app, chatbots, crm tools, whatapp action button Tag URLs: crm (https://blog.whatstool.business/tag/crm), template messages (https://blog.whatstool.business/tag/template-messages), D2C for whatsApp (https://blog.whatstool.business/tag/d2c-for-whatsapp), #whatstoolapi (https://blog.whatstool.business/tag/whatstoolapi), #whatstool (https://blog.whatstool.business/tag/whatstool), #whatsappapi (https://blog.whatstool.business/tag/whatsappapi), whatstool business (https://blog.whatstool.business/tag/whatstool-business), whatsapp cloud api (https://blog.whatstool.business/tag/whatsapp-cloud-api), whatstool business api (https://blog.whatstool.business/tag/whatstool-business-api), multiple agents (https://blog.whatstool.business/tag/multiple-agents), whatsapp marketing (https://blog.whatstool.business/tag/whatsapp-marketing), whatsapp api (https://blog.whatstool.business/tag/whatsapp-api), whatstool business app (https://blog.whatstool.business/tag/whatstool-business-app), chatbots (https://blog.whatstool.business/tag/chatbots), crm tools (https://blog.whatstool.business/tag/crm-tools), whatapp action button (https://blog.whatstool.business/tag/whatapp-action-button) URL: https://blog.whatstool.business/whatsapp-business-greeting-message-examples-and-best-practice ![](https://prod.superblogcdn.com/site_cuid_cl42o8cru128221np38sipih76/images/group-720-1661177413004-compressed.png) ​ **_Greeting messages on WhatsApp Business are essential for any kind of communication with customers. They are powerful enough to let the customer decide whether to continue a conversation or not._** WhatsApp Greeting messages are very useful in each area of business communication including WhatsApp Promotions, Customer Support, & Sales. Let’s go through some of the best WhatsApp Business Greeting Message examples that you can use in your business communication. Then you will learn how to craft a beautiful WhatsApp greeting Message with best practices. ## What Are WhatsApp Greeting Messages? Greetings are generally the first messages businesses send to their customers on WhatsApp. These messages provide the details about the services/offerings of any business while appreciating the customer for opting in for their services. Some scenarios where businesses send a greeting message on WhatsApp are- In both cases, it is essential crafting a welcome message that makes customers feel a relationship with the business. It’s all about making the first impression great each time. 1. When a new user signs up for a service, a business sends its first welcome message with greetings on WhatsApp. 2. When a business wants to greet customers with personalised seasonal promotions & offers. **We’ll cover the best welcome greeting messages for:** - New customers & subscribers - New prospects & leads - Customer Service - Re-marketing for existing customers ## WhatsApp Greeting Messages Examples ![](https://prod.superblogcdn.com/site_cuid_cl42o8cru128221np38sipih76/images/group-719-1661177438040-compressed.png) The greeting messages examples added here can be tweaked & adjusted for any industry, goal & angle. With a large use case, you can use all these messages to greet & welcome customers on WhatsApp. ### 1\. WhatsApp Greeting Message For New Customers Onboarding new customers with greeting messages on WhatsApp can help you upsell more. You can offer additional services & discounts in the same message. _Thank you for becoming a part of \[Your Business Name\] community! We’re so happy to have you on board._ _Take a look at the services that we offer –_ _\[List Your Services\]_ _Have any questions? Call us at – \[Your Contact Number\]_ _Hi Max. You’re talking to Jerry Chatbot. Explore our services below or let me know what you’re looking for._ ### 2\. Welcome Messages For A New Prospect _Hi Max,_ _Welcome to Jerry Services!_ _We’ve registered your query related to ‘PPC & Advertising._ _Our team will contact you within 24 hours to share more details._ _Thanks!_ _Hi Max,_ _Welcome to Jerry Services!_ _We have a special flat 5% discount on all plans for all new customers._ _Would you like to get yours now?_ _Reply ‘STOP’ to unsubscribe._ ### 3\. Welcome Messages from Customer Service On WhatsApp _Hi Max.Welcome to Jerry’s customer service! I am Ben. How can I help you today?_ _Good morning Max. You’re speaking to Ben from Jerry Services. How may I help you today?_ ### 4\. Greeting Messages On WhatsApp During Festivals & Special Events _Hey Kat,_ _We wish you a very Happy Mother’s Day._ _On this special day, we’re offering 20% OFF on all plans._ _Ask us any questions if you have and we’ll get back to you within a few hours._ These are some of the greeting messages on WhatsApp that you can copy & use for your WhatsApp Business Account. **Must Read:** _How To Schedule WhatsApp Messages At Scale?_ A welcome greeting message on WhatsApp can help your business grow. When sent to a customer or a prospect, these WhatsApp messages make the receiver feel appreciated and are useful to boost conversion rates. You can trigger these greeting messages on WhatsApp Business by **setting up an auto-reply for WhatsApp on Business App & WHATSTOOL**. ## How To Craft A Perfect WhatsApp Business Greeting Message? When you’re sending a WhatsApp Business message to someone, you should understand that you need to make them feel special & appreciated. Unlike SMS, _WhatsApp has an open rate of 98%_ so you need to leverage this advantage for your business. WhatsApp Business provides multiple types of messages including- 1. **List messages & reply buttons** 2\. CTA messages So, building the right type of greeting message can help your business achieve: **Note:** These types of messages can only be sent via **[WhatsApp Business API](https://business.whatstool.in/)** & Business app. An effective greeting message via WhatsApp Business should follow the best practices added below: - **Improve the customer experience** - **Lower response time** - **Increase customer satisfaction** - **Collect valuable leads** - **Sales & better conversion rate** ### Don’t Use WhatsApp Business Greeting Messages For Regular Promotions The job of a greeting message is to welcome your prospects or customers. You should not push a welcome message that looks like a direct promotion. The message should/can add further value to your offerings. ### Give An Option To Opt Out From Business Messages Always give an option to unsubscribe from your messaging list. This practice will help you maintain a healthy **Quality Rating** on your WhatsApp Business account. ### Be Transparent & Set Clear Expectations Set the right expectations from your first welcome message. Deliver what you have written in the message. This practice will help you maintain good communication during support & sales on WhatsApp. Transparency is another practice that you should follow. If your support team is limited, say it clearly. Because nobody likes lame excuses for a slow response. ### Give Your Messages A Human Touch Don’t just follow some pre-made rules or templates while crafting a WhatsApp Business Greeting message. Your messages should be professional but not so formal because the recipient isn’t reading a mail. Build empathy & connection with your greeting messages. ## Provide A Good Customer Experience On WhatsApp It is necessary to enhance the customer experience in business communication. Fast & intuitive responses from businesses help achieve that. WATI helps 4000+ businesses like yours automate business communication on WhatsApp with features like: - Multi-Agent Support Dashboard on Single WhatsApp Number - WhatsApp CRM & Dashboard - Chat Automation using third-party integrations - WhatsApp Chatbot & Broadcast Read Other Blogs -  [view](https://blog-business.whatstool.in/tag/crm/) ​ --- This blog is powered by Superblog. Visit https://superblog.ai to know more. ---