1. Click on Go To CRM
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2. Click on Broadcast
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3. Click on Create New Broadcast
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4. Type A “Broadcast Name”
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5. Select a Broadcast Type ( Immediate / Scheduled )
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6. If you select Schedule for a Future
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7. Kindly Select the Schedules Date & Time
( The broadcast will be sent as per your local time zone set on your computer )
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8. You can Select Send to All Your Contacts / Filtered Contacts
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9. If you select Filtered Contacts, You will see the option of Filters, Kindly Click on it
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10. If you have an existing Customer List / Filtered List kindly select from the dropdown
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11. Click on Load Filter From Selected List
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12. If you do not have an existing Customer List you can add conditions by Clicking the + Icon
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13. Select Custom Field & Conditions For your filter
you can also click on the + sign to add more conditions
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14. Click on #1 Message
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15. Select Your Channel
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16. Select Message Type
Session messages only get Delivered if the user is in 24-hour Session Window where as Templates are delivered to All users, it is suggested to use Template Message.
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17. Select Your Template & File Variables
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18. Click on Add Message to Add More Messages To Broadcast
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19. Before Saving Broadcast It is Suggested Test each Message
Enter your WhatsApp Number With Country Code Without + Sign “919999999999”
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20. Click on Send Test Message
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21. Click on Save
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22. Click on OK
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23. Click on Edit Icon to Edit any UNSENT Broadcast
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24. Click on Play Icon to Send Broadcast
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25. Click on OK
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