1. Click on Go To CRM
2. Click on Custom Fields
3. Click on Add Custom Field
4. Enter A Custom “Field Name”
5. Type A “Description For Your Reference”
6. Select A Field Type
String Is Used to Store Alpha Numeric Values,
Number Is Used to Store Numeric Values,
The date is Used to Store A Date in Custom Field.
In Most Cases, String is the Suitable Field Type.
7. Select A Color String
8. Select / Leave Blank if you want to See / Not See this Custom Field in Chat Panel & Contacts Table in CRM
9. Click on Save
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