# How to Create An Agent and Assign them in WhatsTool Business Dashboard?
Published: 2023-01-09
Tags: crm, template messages, D2C for whatsApp, #whatstoolapi, #whatstool, #whatsappapi, whatstool business, whatsapp cloud api, whatstool business api, multiple agents, whatsapp marketing, whatsapp api, whatstool business app, chatbots, crm tools, whatapp action button
Tag URLs: crm (https://blog.whatstool.business/tag/crm), template messages (https://blog.whatstool.business/tag/template-messages), D2C for whatsApp (https://blog.whatstool.business/tag/d2c-for-whatsapp), #whatstoolapi (https://blog.whatstool.business/tag/whatstoolapi), #whatstool (https://blog.whatstool.business/tag/whatstool), #whatsappapi (https://blog.whatstool.business/tag/whatsappapi), whatstool business (https://blog.whatstool.business/tag/whatstool-business), whatsapp cloud api (https://blog.whatstool.business/tag/whatsapp-cloud-api), whatstool business api (https://blog.whatstool.business/tag/whatstool-business-api), multiple agents (https://blog.whatstool.business/tag/multiple-agents), whatsapp marketing (https://blog.whatstool.business/tag/whatsapp-marketing), whatsapp api (https://blog.whatstool.business/tag/whatsapp-api), whatstool business app (https://blog.whatstool.business/tag/whatstool-business-app), chatbots (https://blog.whatstool.business/tag/chatbots), crm tools (https://blog.whatstool.business/tag/crm-tools), whatapp action button (https://blog.whatstool.business/tag/whatapp-action-button)
URL: https://blog.whatstool.business/how-to-create-an-agent-and-assign-them-in-whatstool-business-dashboard

![](https://prod.superblogcdn.com/site_cuid_cl42o8cru128221np38sipih76/images/group-895-1673250866041-compressed.png)

First, you must visit our website [WhatsTool](https://business.whatstool.in/) Business and log in to the dashboard. On the left side of the dashboard, you will find the setting option. Click on the **setting** option and then click on **Agent**

![](https://prod.superblogcdn.com/site_cuid_cl42o8cru128221np38sipih76/images/1-1673245649629-compressed.png)

- Once you click on the Agent option this screen will appear and all the created Agents will appear here.

![](https://prod.superblogcdn.com/site_cuid_cl42o8cru128221np38sipih76/images/2-1673246016695-compressed.png)

- To create a new Agent, on the top right side there is the option to create a new Employee click on this.

![](https://prod.superblogcdn.com/site_cuid_cl42o8cru128221np38sipih76/images/2-1673246204588-compressed.png)

- Once you click on add employee this form will appear.

  fill this form accordingly and click on create option.

![](https://prod.superblogcdn.com/site_cuid_cl42o8cru128221np38sipih76/images/3-1673246391729-compressed.png)

- After submitting the form Agent will be created and appear in agents list.

- Assign chat to an agent, simply go to the coversion section and open a chat which you want to assign to the agent.


![](https://prod.superblogcdn.com/site_cuid_cl42o8cru128221np38sipih76/images/5-1673263874957-compressed.png)

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- At right-side,you will find and option called assign agent along with the +(plus) icon. click on it and choose you agent to assign this chat.

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