1. Click on Go To CRM

Click on Go To CRM


2. Click on Channels

Click on Channels


3. Click on Add New Channel

Click on Add New Channel


4. Select Channel Type “WhatsApp”

Select Channel Type "WhatsApp"


5. Select Provider Type “WABA”

Select Provider Type "WABA"


6. Type “A Channel Name”

Type "A Channel Name"


7. Select Your WABA From Dropdown

Select Your WABA From Dropdown


8. Select A Channel Color Code

Select A Channel Color Code


9. Click on Create Channel

Click on Create Channel


10. Click on OK

Click on OK


11. Click on the Three Dots

Click on the Three Dots


12. Click on Sync WhatsApp Template

Whenever A New Template is Approved in the WABA Platform, Remember to Sync the Template from here, only after Sync you can use it in Chat Panel & Broadcasts.

Click on  Sync WhatsApp Template

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