# How To Add 360Dialog Channel to CRM Platform? Published: 2022-07-09 Tags: crm, template messages, D2C for whatsApp, #whatstoolapi, #whatstool, #whatsappapi, whatstool business, whatsapp cloud api, whatstool business api, multiple agents, whatsapp marketing, whatsapp api, whatstool business app, chatbots, crm tools, whatapp action button Tag URLs: crm (https://blog.whatstool.business/tag/crm), template messages (https://blog.whatstool.business/tag/template-messages), D2C for whatsApp (https://blog.whatstool.business/tag/d2c-for-whatsapp), #whatstoolapi (https://blog.whatstool.business/tag/whatstoolapi), #whatstool (https://blog.whatstool.business/tag/whatstool), #whatsappapi (https://blog.whatstool.business/tag/whatsappapi), whatstool business (https://blog.whatstool.business/tag/whatstool-business), whatsapp cloud api (https://blog.whatstool.business/tag/whatsapp-cloud-api), whatstool business api (https://blog.whatstool.business/tag/whatstool-business-api), multiple agents (https://blog.whatstool.business/tag/multiple-agents), whatsapp marketing (https://blog.whatstool.business/tag/whatsapp-marketing), whatsapp api (https://blog.whatstool.business/tag/whatsapp-api), whatstool business app (https://blog.whatstool.business/tag/whatstool-business-app), chatbots (https://blog.whatstool.business/tag/chatbots), crm tools (https://blog.whatstool.business/tag/crm-tools), whatapp action button (https://blog.whatstool.business/tag/whatapp-action-button) URL: https://blog.whatstool.business/how-to-add-360dialog-channel-to-crm-platform ![](https://prod.superblogcdn.com/site_cuid_cl42o8cru128221np38sipih76/images/how-to-add-360dialog-channel-to-crm-platform-1659005282058-compressed.png) ## 1\. Click on Go To CRM ![Click on Go To CRM](https://images.tango.us/public/screenshot_7aeb263f-3b14-4a94-a6b7-84c9eb13c9f0.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.4856&fp-y=0.6834&fp-z=2.1638&w=1200&ar=2880%3A1450) ## 2\. Click on Channels ![Click on Channels](https://images.tango.us/public/screenshot_bd9c5a89-8d6a-4bc1-95ae-491cc8a90c14.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.0585&fp-y=0.2500&fp-z=2.9003&w=1200&ar=2880%3A1450) ### 3\. Click on Add New Channel ![Click on Add New Channel](https://images.tango.us/public/screenshot_d444c4ba-9b3e-4d03-8fdf-49eed0efc7b4.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.9052&fp-y=0.2410&fp-z=2.8210&w=1200&ar=2880%3A1450) ### 4\. Click on WhatsApp ![Click on WhatsApp](https://images.tango.us/public/screenshot_6de0f1e6-e0ad-454e-943a-1b8e2dda392a.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.3747&fp-y=0.5455&fp-z=2.4786&w=1200&ar=2880%3A1450) ### 5\. Click on 360Dialog ![Click on 360Dialog](https://images.tango.us/public/screenshot_9acdb947-01b2-447b-8ccf-7f345564c59d.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.3736&fp-y=0.4979&fp-z=2.4786&w=1200&ar=2880%3A1450) ### 6\. Type A “Channel Name” ![Type A "Channel Name"](https://images.tango.us/public/screenshot_789c7f2c-38b3-4a35-8113-dc332299631a.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.4993&fp-y=0.4062&fp-z=1.6180&w=1200&ar=2880%3A1450) ### 7\. Go to 360dialog ### 8\. log in to Your 360Dialog Dashboard ![Login to Your 360Dialog Dashboard](https://images.tango.us/public/screenshot_ecbbeb09-42e9-4035-bb72-e5bb07a56047.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.5000&fp-y=0.6090&fp-z=1.8653&w=1200&ar=2880%3A1450) ### 9\. Click on WhatsApp Accounts ![Click on WhatsApp Accounts](https://images.tango.us/public/screenshot_9f6a077a-15af-4938-b310-4fbd06898d86.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.0951&fp-y=0.2621&fp-z=2.1752&w=1200&ar=2880%3A1450) ### 10\. Click on Generate API key ![Click on Generate API key](https://images.tango.us/public/screenshot_b4d03bd6-36d3-4702-9805-1cbbabb0daef.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.8910&fp-y=0.6910&fp-z=3.0208&w=1200&ar=2880%3A1450) ### 11\. Click on Continue ![Click on Continue](https://images.tango.us/public/screenshot_aba1fc2b-c8b8-47e9-a43a-9c45371952fb.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.6889&fp-y=0.7966&fp-z=2.8515&w=1200&ar=2880%3A1450) ### 12\. You Will See Your API Key & Domain Here, Click on Copy API Key ![You Will See Your API Key & Domain Here, Click on Copy API Key](https://images.tango.us/public/screenshot_2a41befd-081d-4ef3-97a9-046492dd17bb.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.5208&fp-y=0.4357&fp-z=1.6667&w=1200&ar=2880%3A1450) ### 13\. Go to CRM – Channels \| WhatsApp Business API & Team Inbox ### 14\. Paste “API Key” here ![Paste "API Key" here](https://images.tango.us/public/screenshot_7d4ac09e-1919-48e4-965f-6cfce79c559a.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.4993&fp-y=0.5055&fp-z=1.6180&w=1200&ar=2880%3A1450) ### 15\. Go to 360 Client Hub ### 16\. Click on Copy Address ![Click on Copy Address](https://images.tango.us/public/screenshot_a2937737-a734-4b03-a36d-bc4423d1e4ab.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.4952&fp-y=0.4104&fp-z=2.0000&w=1200&ar=2880%3A1450) ### 17\. Go to CRM – Channels \| WhatsApp Business API & Team Inbox ### 18\. Paste “https://waba.360dialog.io” into the Domain ![Paste "https://waba.360dialog.io" into Domain](https://images.tango.us/public/screenshot_16e0ee46-fe66-48d5-b689-5d671693bc02.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.4993&fp-y=0.6048&fp-z=1.6180&w=1200&ar=2880%3A1450) ### 19\. Select A Channel Color Code ![Select A Channel Color Code](https://images.tango.us/public/screenshot_1bebac78-7711-46b6-be2d-0ec5204df477.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.3800&fp-y=0.6959&fp-z=2.6349&w=1200&ar=2880%3A1450) ### 20\. Click on Create Channel ![Click on Create Channel](https://images.tango.us/public/screenshot_06451b03-af5b-48aa-9843-43d1a6e2f202.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.6182&fp-y=0.7617&fp-z=2.6301&w=1200&ar=2880%3A1450) ### 21\. Click on the Three Dots ![Click on the Three Dots](https://images.tango.us/public/screenshot_75ef91ae-bfc7-44f0-b169-0f2d83eec7e3.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.9099&fp-y=0.4145&fp-z=3.1590&w=1200&ar=2880%3A1450) ### 22\. Click on Sync WhatsApp Template Whenever A New Template is Approved in 360Dialog, Remember to Sync the Template from here, only after Sync you can use it in Chat Panel & Broadcasts. ![Click on Sync WhatsApp Template](https://images.tango.us/public/screenshot_a409e145-e8a3-44ed-8530-8612d0ad74fb.png?fm=png&crop=focalpoint&fit=crop&fp-x=0.8976&fp-y=0.5572&fp-z=2.9058&w=1200&ar=2880%3A1450) Read Other Blogs -  [view](https://blog-business.whatstool.in/tag/crm/) ​ --- This blog is powered by Superblog. Visit https://superblog.ai to know more. ---