1. Click on Go To CRM

Click on Go To CRM


2. Click on Channels

Click on Channels


3. Click on Add New Channel

Click on Add New Channel


4. Click on WhatsApp

Click on WhatsApp


5. Click on 360Dialog

Click on 360Dialog


6. Type A “Channel Name”

Type A "Channel Name"


7. Go to 360dialog

8. log in to Your 360Dialog Dashboard

Login to Your 360Dialog Dashboard


9. Click on WhatsApp Accounts

Click on WhatsApp Accounts


10. Click on Generate API key

Click on Generate API key


11. Click on Continue

Click on Continue


12. You Will See Your API Key & Domain Here, Click on Copy API Key

You Will See Your API Key & Domain Here, Click on Copy API Key


13. Go to CRM – Channels | WhatsApp Business API & Team Inbox

14. Paste “API Key” here

Paste "API Key" here


15. Go to 360 Client Hub

16. Click on Copy Address

Click on Copy Address


17. Go to CRM – Channels | WhatsApp Business API & Team Inbox

18. Paste “https://waba.360dialog.io” into the Domain

Paste "https://waba.360dialog.io" into Domain


19. Select A Channel Color Code

Select A Channel Color Code


20. Click on Create Channel

Click on Create Channel


21. Click on the Three Dots

Click on the Three Dots


22. Click on Sync WhatsApp Template

Whenever A New Template is Approved in 360Dialog, Remember to Sync the Template from here, only after Sync you can use it in Chat Panel & Broadcasts.

Click on  Sync WhatsApp Template


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