Clean Fanatic: a case study

​About 

  CleanFanatic is a leading 11-year old on-demand home cleaning services provider.

Industry: Cleaning services

Scope of work:

•  WhatsApp Chatbot Implementation
• Streamlining chat support
• Qualifying leads from too many enquiries

Challenges faced :

• Too many un-attended inbound enquiries for services : their 15-member team were overwhelmed with number of enquiries.
• Using google sheets too maintain leads and run campaign : very ineffective once the things scale.
• Lesser number of website visitors turning into customers
• Customer want the ease of booking services from a app but do not want to download app.
• Losing out on too many leads because of lack of process for segmenting and retargeting users. 

Key Results and KPIs Impacted : 

• Reduction in time taken for chat support.
• 30% Increase in number of bookings.
• Retargeting helped boost bookings as well as repeat customers.

Read more on our amazing Features and resources :

1. WhatsApp Multi-agent​

2. WhatsApp CRM​

3. WhatsApp Message Templates 

4. WhatsApp Chatbot Templates​

5. WhatsApp QR Generator​

6. WhatsApp Link Generator

7. WhatsApp API​

8. WhatsApp API Pricing​

9. WhatsApp Automation​